Privacy Policy

Last updated: [insert date]. This Privacy Policy explains how Sharm Vacations collects, uses and protects your personal information.

Who we are

Sharm Vacations is a tour operator based in Sharm El Sheikh, South Sinai, Egypt. If you have any questions about your data, contact us at [email protected].

Information we collect

• Booking & contact details — your name, WhatsApp number, email, hotel name, number of travellers, and any preferences or requirements you share with us.
• Inquiry messages — the content of messages you send us by WhatsApp, email or our website forms.
• Website information — basic technical data such as your language preference and, if enabled, anonymous analytics about how the site is used (see our Cookie Policy).

How we use your information

• To respond to your inquiry and to arrange, confirm and deliver your excursion.
• To contact you about your booking, including pick-up details or changes.
• To keep the records our business needs and to meet legal obligations.
• To improve our website and services.

Sharing your information

We only share what is necessary to deliver your excursion — for example, giving your pick-up details to the guide, driver or boat operator handling your trip. We do not sell your personal information, and we do not share it for third-party marketing.

Where your data is processed

As we are based in Egypt, your information is processed here. If you contact us from the EU or UK, your data may be transferred outside your country; we take reasonable steps to keep it protected wherever it is handled.

How long we keep it

We keep your information only as long as needed to provide your excursion and to meet legal and accounting requirements, after which it is securely deleted.

Your rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, at any time. If you are in the EU or UK, you also have rights under the GDPR, including the right to object to certain uses of your data. To exercise any of these, email [email protected].

Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or messaging apps is completely secure, so please avoid sending sensitive details such as passport or card numbers by message.

Children

Our website and bookings are intended for adults. Where children travel, their details are provided by the adult making the booking.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Email: [email protected] · WhatsApp: +20 111 025 9529